Kinnser Login: WellSky Home Health Sign-In and Reset
Kinnser login help: sign in at kinnser.net, reset or unlock your WellSky Home Health account and reach support at 877-399-6538. Checked November 2026.
Quick answer: Kinnser is now WellSky Home Health and Hospice. You still log in at kinnser.net. Go to kinnser.net, type your Username and Password, then click Log in. If you are locked out, click Forgot Password or Unlock Account. You will need your username, the email on your account and the answer to your security question.
Last verified: 11 November 2026
Official login page: https://kinnser.net/
coyeb.com is not affiliated with WellSky or Kinnser. Never share your password or the answer to your security question with anyone.
What happened to Kinnser?
The login page at kinnser.net now carries the title “Login | WellSky HHH”. WellSky’s own Google Play listing describes the product as “WellSky Home Health and Hospice, formerly Kinnser”. So if you search for Kinnser and land on a WellSky screen, you are in the right place.
How to log in to Kinnser (WellSky Home Health)
- Open kinnser.net in your browser. Check the address bar before you type anything.
- Type your username in the Username box.
- Type your password in the Password box.
- Click Log in.
If you click Log in with a box left empty, the page shows “Username is required” or “Password is required”. Fill in the empty box and try again.
The login page does not say who creates accounts or what a username looks like. If you are new at your agency and nobody has given you a username yet, you can ask your agency’s office or administrator first.
Forgot your password or locked out?
The login page has one link for both problems: Forgot Password or Unlock Account. It opens a reset page on kinnser.net with two parts.
- Click Forgot Password or Unlock Account under the login boxes.
- Type your Username and your Email, then click Continue. You need both, not one or the other.
- Under Answer your security question, type your answer in the Answer box and click Continue.
- Follow the next screen to finish. To leave without changing anything, click Go back to login.
The official reset page asks for both your username and your email, plus a security answer. If you don’t know which email is on your account or you’ve forgotten your security answer, call WellSky support (number below) or ask your agency’s administrator.
Kinnser login on mobile and offline visits
On a phone or tablet you can try kinnser.net in your browser. It is the same login address.
For visits without internet, WellSky publishes an app called WellSky Offline on Google Play (developer: WellSky Corporation). The listing says it lets home health clinicians complete clinical documentation when they have no web access or cell signal. It also says the app is “built exclusively for subscribers” of WellSky Home Health and Hospice, so it is meant only for agencies that subscribe to that software.
Kinnser login not working?
| What you see | What it means | What to do |
|---|---|---|
| “Username is required” | The Username box was empty when you clicked Log in | Type your username and click Log in again |
| “Password is required” | The Password box was empty | Type your password and click Log in again |
| “Email is required” (reset page) | You filled in only the username on the reset page | Add the email on your account, then click Continue |
| “Answer is required” (reset page) | The security answer box was empty | Type your answer, or call support if you’ve forgotten it |
| Password not accepted or account locked | We could not test a wrong password, so we can’t show the exact message | Use Forgot Password or Unlock Account, or call 877-399-6538 |
A few general things you can try before calling support: check that Caps Lock is off, type the password instead of pasting it, try a private browser window, or clear your browser’s cache. These are general suggestions, not steps from WellSky.
Referral Portal links are not your staff login
Links that start with kinnser.net/portal open an agency’s Referral Portal, a form for sending patient referrals. The one we checked asked for a “Referral PIN” and said the PIN “is provided by our office”, meaning the agency, not WellSky. It is a referral form, not the staff login. If you were sent a Referral Portal link, contact the agency that sent it for the PIN.
After you log in: where to get help
The kinnser.net login page itself links to three places:
- Home goes to wellsky.com
- Solutions goes to WellSky’s product pages
- Support goes to wellsky.com/support, which lists phone numbers for each WellSky product
Stay safe
- Only type your username and password on kinnser.net. Check the address bar every time.
- Type your email and security answer only on the reset page at kinnser.net. Don’t send them to anyone by email or chat.
- If someone calls or messages you asking for your Kinnser password, don’t share it. Tell your agency’s administrator.
- Home health records hold patient information. Log out when you finish on a shared computer.
WellSky Home Health support for Kinnser users
- Phone support: 877-399-6538, Monday to Friday, 7:00 AM to 7:00 PM Central Time (shown on the kinnser.net login page, checked November 2026)
- Home Health support email: homehealth.support@wellsky.com
- Hospice support email: hospice.support@wellsky.com
WellSky’s support page lists the same 877-399-6538 number for both WellSky Home Health and WellSky Hospice.
FAQ
Is Kinnser the same as WellSky?
Kinnser’s software is now called WellSky Home Health and Hospice. WellSky’s Google Play listing calls its product “WellSky Home Health and Hospice, formerly Kinnser”. The kinnser.net login page now shows the WellSky name too. You still log in at kinnser.net.
What is the Kinnser login URL?
The official login page is https://kinnser.net/. It asks for a Username and Password and has a “Forgot Password or Unlock Account” link.
Is there a Kinnser login app?
WellSky publishes WellSky Offline on Google Play for clinicians who need to document visits without internet. For a normal login, use kinnser.net in your phone’s browser.
How do I unlock my Kinnser account?
Click “Forgot Password or Unlock Account” on the login page. You’ll need your username, the email on your account and your security answer. If that doesn’t work, call 877-399-6538 during support hours.
What are WellSky Home Health support hours?
Monday to Friday, 7:00 AM to 7:00 PM Central Time, at 877-399-6538, as shown on the login page in November 2026.
What is kinnser.net/portal?
It is an agency’s Referral Portal for sending patient referrals. It uses a Referral PIN that the agency gives out. It is not the staff login.
