7 Factors to Consider When Choosing Your Web Host Provider

Whether you are starting a business website or a personal blog, choosing the right web host is integral. That’s because it can make or break your website’s success.

So, if you are still unsure what web host to get, here are some factors that you should consider:

Your Website Needs

We have various reasons why we want to start a website. Hence, it is imperative to consider your needs.

If you want to start a personal blog, a WordPress website will be the best option. But if you’re going to start an online store, you can choose between Shopify, WooCommerce, and BigCommerce.

Taking your needs into consideration is another excellent way to determine what kind of hosting will suit you. For instance, you can opt for a shared or a dedicated hosting plan, depending on your budget.

Renewal Price

Some website owners make the rookie mistake of buying a web host plan because it is cheap. And then after 12 months, they will be surprised that it is more expensive than before.

That said, it would be best to consider the renewal price instead of getting lured by the affordable sign-up price.

For instance, there are plenty of cheap web hosting in NZ at NZD 8 per month. But upon renewal, this might cost NZD 10 per month.

This means that instead of saving NZD 96 for a web hosting plan, it would be best to keep NZD 120.

Luckily, there are web hosts that show how much a plan will cost upon renewal. In case you cannot find it in the pricing plan, you might want to check their Terms of Service.

Uptime Score

Back in 2013, Amazon went down for 30 minutes. This led to a $66,000-per-minute loss in revenue.

This explains why your web host must have an excellent uptime score.

Other than that, the uptime score means the amount of time your website will be online. The small downtime percentage is for regular maintenance and security updates.

When looking for a reliable website, make sure that it has at least 99% uptime. In fact, the industry-standard nowadays is 99.95%.

Choosing a web host with less than 99% uptime could hurt your website in one way or another.


We will never know what will happen in the future. That said, it is vital to look for a scalable web host.

When we “scalable,” we mean a hosting provider that can make it easy for you to upgrade or downgrade your plan.

For instance, you are using a shared hosting plan for your blog. And then you start driving at least 100,000 monthly site visitors. You might need to upgrade your web hosting plan.

You can move from shared hosting to dedicated hosting. Another option is to increase your bandwidth.

Backup Capability

Aside from being scalable, it is also integral that your web host conducts automatic backups. Regular backups could come in handy in case you lost crucial data, or your website gets hacked.

Here are other benefits of backing up your website:

  1. It allows you to resolve update issues.
  2. Let you reverse plugin compatibility issues.
  3. Prevents loss of essential data.
  4. Protects your website against hacking.
  5. Lets you migrate from one web host to another without hassle.

Aside from having a backup capability, you might also want to check whether you can do it manually or automate it. What’s important is that you can back up your website regularly and often.

Refund Policy

You might be happy with your current web host provider, but you no longer need their services for some reason. So, you wonder whether you can refund your money or not.

This is where checking a web host provider’s refund policy might come in handy.

Here’s the thing: Every decent web host provider has a money-back guarantee. The only difference is the refund period.

Some have a 30-day money-back guarantee, while some give you 90 days. If you cannot find it anywhere on the pricing plan, check your hosting provider’s ToS.

Customer Support

Of course, no matter how tech-savvy you can be, there are some things about starting a website that you may not know of.

That said, it would be best to know whether someone from your provider can help resolve your issues. This is where customer support will be helpful.

You might want to check what customer support channels they provide and whether you can use it based on your hosting plan. Some examples are email, phone, and live chat.

That’s because there are people who prefer to chat their concerns than call someone. And some people prefer to contact providers via live chat because it provides an immediate solution.

When looking for a web hosting solution, we suggest that you take your time and weigh your options. Think about what matters most to and why you want to have a website in the first place. That way, you can sign up and pay for the best hosting plan that you can afford.

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